1. Subject Line:
Please use the subject line: "Damaged Product/Issue with Order #[Your Order Number]"

2. Email Body:
In the body of the email, kindly include the following details:

• Full Name: [Your Full Name]

• Order Number: [Your Order Number]

• Date of Purchase: [Date]

• Product Name: [Product Name]

• Issue Description: [Briefly describe the problem, e.g., damaged item, wrong product received, missing parts, etc.]

3. Attach Photos:
Please attach clear photos of the product and the packaging to help us better understand the issue. Be sure to show:

• The damaged area (if applicable).

• The packaging (if it was damaged during shipping).

Example Email:

Subject: Damaged Product/Issue with Order #12345

Dear Fashion Glimpse,

I recently received my order (#12345), and unfortunately, I encountered an issue with the [Product Name]. The product arrived damaged, and I have attached photos showing the damage to both the product and the packaging.

Order Details:

• Full Name: Jane Doe

• Date of Purchase: August 30, 2024

• Product Name: Premium Love Knot Necklace

• Issue Description: The necklace was broken at the clasp, and the box was dented.

Please let me know how to proceed with a replacement or refund. I look forward to your prompt assistance.

Thank you,
Jane Doe

4. Send the Email To:
Send the completed email to: fashionglimpse2@gmail.com

Once we receive your email, our team will review your case and respond within 2-3 business days. Thank you for your patience and for being a valued customer at Fashion Glimpse.

Best regards,
Fashion Glimpse Customer Support Team